E-Commerce Key Account Specialist - Bali (Remote/Hybrid)

Join Eroc Commerce Indonesia as an E-Commerce Key Account Specialist and drive the growth of our online sales channels in Bali’s dynamic digital marketplace. This role is perfect for a results-driven professional with a passion for e-commerce, account management, and the vibrant culture of Bali. As part of our growing team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will have the opportunity to work in a hybrid or remote setting, leveraging your expertise to build and maintain strong relationships with key clients.

In this role, you will be responsible for managing and growing our key accounts, ensuring that our clients' e-commerce needs are met with exceptional service and strategic insight. You will work closely with our sales, marketing, and operations teams to drive revenue growth and enhance client satisfaction. This position offers a competitive salary of IDR 8,000,000 - 15,000,000 per month, along with opportunities for professional development and career growth in a fast-paced and innovative industry.

If you are a seasoned e-commerce professional with a proven track record in account management and a deep understanding of the digital landscape, we invite you to apply and be a part of our journey to redefine e-commerce excellence in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and grow key accounts by developing and implementing strategic sales plans.
• Build and maintain strong relationships with clients to ensure their e-commerce needs are met.
• Conduct market research and analysis to identify opportunities for growth and improvement.
• Collaborate with the sales, marketing, and operations teams to drive revenue growth and enhance client satisfaction.
• Monitor and report on key performance indicators (KPIs) to assess the success of sales initiatives.
• Stay up-to-date with industry trends, best practices, and emerging technologies in the e-commerce space.
• Provide exceptional customer service and support to clients, addressing their concerns and needs promptly.
• Participate in team meetings and contribute to the development of sales strategies and processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce, account management, or a related field.
• Proven track record of successfully managing and growing key accounts.
• Strong understanding of e-commerce platforms, including Shopify, WooCommerce, and Magento.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proficiency in using CRM tools such as Salesforce or HubSpot.
• Analytical skills with the ability to conduct market research and data analysis.
• Familiarity with digital marketing tools such as Google Analytics and Facebook Ads Manager.

🛠️ Keahlian

Lowongan Terkait